Frequently Asked Questions
How much is your Wireless DSL?
We’re currently offering a blazing fast 3+1 Mbps connection for just $39.95 per month. There is a one-time installation fee of $149.95 but there’s never anything more to pay, and your rate will never go up.
How does your Wireless DSL compare to the phone company’s?
There’s really no comparison. Here are a few of the many advantages:
* No phone line required
* Superior 1 Mbps upload speed
* No fee hikes after misleading introductory prices
* No lengthy contracts required
* Provided equipment Includes wireless router to connect your mobile phones, tablets and other wireless devices
How do I get a signal without a phone line?
Your signal is sent wirelessly and captured through an antenna, usually mounted to your roof. The antenna resembles a small satellite dish but uses different, more reliable technology than most satellite internet services. For more information, be sure to visit our How It Works page.
Do you offer any other account types?
We’re currently focusing on our blazing fast 3 Mbps connection for just $39.95 per month. With this connection, you will have plenty of bandwidth for online video, audio streaming, social networking, web browsing, email, file downloading, VoIP, and virtually anything else you want to do online. If you require a faster connection, we can help you, just contact us .
For customers outside of our network range, or with special circumstances, we can also provide traditional DSL or dial-up service.
What’s involved in installing my connection?
One of our trained and courteous installation technicians will contact you to set up a convenient appointment time. He or she will mount an antenna resembling a small satellite dish to the exterior of your home or business, often on your roof. A single cable will extend into you home and connect to a router that will provide you both wired access and wireless access throughout your building. For more information, be sure to visit our How It Works page.
What can I do if I have a problem with my connection?
We understand the importance of your connection and will work tirelessly to solve your problem quickly the first time. First, we suggest you check our twitter feed for updates on network status. If no outage is mentioned there, contact us ASAP.
Our brand new state-of-the-art network is designed to be extremely reliable. But no technology is 100% bullet-proof. The difference is the service commitment made by the company providing the service. We know you’ll be pleased with our service and back our products with our Worry-free Internet Guarantee.
There’s absolutely no-risk. If you’re not absolutely thrilled with your new service, contact us for your money back during the first 30 days of your service.
How fast is your “Wireless DSL” service?
We’re currently offering a blazing fast 3 Mbps connection for just $39.95 per month, far faster than standard DSL. And our 1 Mbps upload speed blows the competition away. With this connection, you will have plenty of bandwidth for online video, audio streaming, social networking, email, web browsing, file downloading, VoIP, and virtually anything else you want to do online.
Is your “Wireless DSL” service really DSL?
Technically, DSL refers to an internet connection that travels over the phone company’s copper telephone lines. Our wireless option offers a host of benefits (including speed, reliability and affordability). Moreover, our network reaches many who cannot get DSL service from the phone company, or who experience regular outages and poor performance from phone company DSL.
Do you offer business DSL?
Our fast 3 Mbps “Wireless DSL” connection for just $39.95 per month is perfect for most businesses. unlike other providers, we don’t charge businesses more for the same product we offer residents. 95% of businesses find our 3 Mbps “Wireless DSL” offers plenty of bandwidth and significant savings over their previous connection. But, if you require a faster connection, we can help you, just contact us.
Do you offer residential DSL?
Our fast 3+1 Mbps “Wireless DSL” for just $39.95 per month is available to residents and businesses alike.
If you require a faster connection, we can help you, just contact us.
Also, if you’re out of our network range, or require only a low-cost connection for email and light web browsing, contact us about our other services. But if you’re in doubt about what you need, we highly recommend our “Wireless DSL” package for just $39.95 a month with no surprises, no gimmicks, no fee hikes and plenty of bandwidth for a reliable fast connection.